vf999 Terms & Conditions

When opening an account at vf999, you must provide accurate personal information. The following applies to registration:

• The name, mobile number, and payment details provided at registration must be your own.
• vf999 may request documents for identity verification at any time. Failure to verify may result in the account being suspended or closed.
• Opening an account with false information is not permitted and may result in account closure and balance forfeiture.
• Opening or operating an account on behalf of a minor is strictly prohibited.

Deposits and withdrawals at vf999 must follow the specified methods and amounts. We support only the following payment methods: bKash, Nagad, and Rocket. Transactions through any other method will not be accepted.

Minimum Amounts

• Minimum deposit amount: ৳300 (the same across all methods)
• Minimum withdrawal amount: ৳800
• Withdrawal processing typically takes 10 to 45 minutes.

Important Transaction Notes

• Funds deposited must be sent from a mobile banking account registered in the account holder's own name. Deposits made through a third party are not permitted and may be considered void.
• Withdrawals will be sent to the mobile number registered on your account.
• For any transaction-related issues, contact support immediately.

vf999 offers various types of bonuses and promotional offers. The following terms apply when using these offers:

Welcome Bonus

• New members will receive a 200% bonus on their first deposit, up to a maximum of ৳15,000.
• Example: Deposit ৳1,000 and receive a ৳2,000 bonus — total balance will be ৳3,000.
• Another example: Deposit ৳16,000 and the bonus stops at the maximum limit — bonus is ৳15,000, total balance is ৳31,000.

Wagering Requirements

• The bonus amount must be wagered 25 times — not the deposit amount.
• Example: ৳2,000 bonus × 25 = a total of ৳50,000 must be wagered before winnings from the bonus can be withdrawn.
• Funds earned from a bonus cannot be withdrawn until the wagering requirements are met.
• Any bonus offer is active only within its specified time period.
• vf999 reserves the right to cancel a bonus if bonus abuse or system manipulation is suspected.

vf999 offers betting on cricket, football, kabaddi, and various other sports. The following rules must be followed when betting:

• Once a bet is accepted, it cannot be cancelled or changed, unless vf999 cancels it under specific special circumstances.
• vf999 reserves the right to cancel a bet if incorrect odds were displayed due to a technical error.
• If an event is cancelled or postponed, vf999's decision regarding bets on that event is final.
• In the event of match-fixing or manipulation, the related bets may be cancelled.
• Attempting to gain an advantage by placing inconsistent multiple bets on the same event (arbitrage) is strictly prohibited.

The casino section of vf999 includes slots, live casino, fishing games, and many other game types. When playing these games:

• All game outcomes are determined through Random Number Generator (RNG) technology, which is completely fair and verifiable.
• If a technical issue occurs during a game, we will review the game log and take appropriate action.
• Playing games using auto-play or bot software is strictly prohibited.
• Incorrect or erroneous game results will automatically be considered void.
• Some games may have restrictions on placing bets with bonus balance.

The vf999 VIP program has four tiers. Each tier comes with weekly cashback benefits:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.5% weekly cashback
• Gold: Up to 0.8% weekly cashback
• Platinum: Up to 1.0% weekly cashback

Moving to a higher VIP tier depends on regular active participation. vf999 reserves the right to change or suspend the terms of the VIP program at any time.

The following activities are strictly prohibited on the vf999 platform:

• Fraud, deception, or any unlawful activity
• Money laundering or transactions involving illegal funds
• Hacking, spreading viruses, or attempting to damage the system
• Harassing, intimidating, or attempting to harm other users
• Impersonating vf999 staff or other users
• Using bots or automated software to gain an unfair advantage
• Bonus abuse or operating multiple accounts

vf999 may temporarily suspend or permanently close an account in the following circumstances:

• In the event of a breach of these Terms
• If identity verification fails or evidence of false information is found
• In the case of suspicious financial transactions
• If evidence of underage use is found
• When required for legal or regulatory reasons

You may also request to close your account at any time by contacting support.

vf999 is an entertainment platform. Our liability is limited in the following matters:

• We are not responsible for loss of a game or bet due to internet disconnection or device issues.
• We will not be liable for compensation if service is disrupted due to natural disasters, cyberattacks, or any cause beyond our control.
• We are not directly liable for delays or errors by third-party payment providers, but we will provide full cooperation to resolve any issues.
• Betting and gaming carry the risk of financial loss. vf999 is not responsible for players' financial decisions.

vf999 gives the highest priority to protecting your personal information. The platform uses SSL encryption technology to keep all data secure. We do not sell or transfer your information to third parties. For details on data collection, storage, and use, please see our Privacy Policy page.

vf999 supports responsible gaming. Gaming is entertainment — it is not a reliable source of income. We strongly recommend:

• Place bets within your financial means.
• Do not rush to place larger bets to recover money you have lost.
• If gaming begins to affect your daily life, contact support.
• Use the self-exclusion feature to take a temporary break from the platform.

To learn more about responsible gaming, see our Responsible Gaming page.

For any dispute or complaint, contact our support team first. Our support team is available 24 hours a day, 7 days a week in both Bengali and English. To reach us by email: [email protected]

In the event of a dispute, vf999's game logs, transaction records, and system data will be considered the final evidence. vf999 aims to make fair and impartial decisions in all disputes.

All content on the vf999 platform — logos, designs, text, software, and games — is protected by intellectual property law. No user may copy, distribute, or commercially use this content without permission. Content from third-party game providers (Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, and others) is protected by their own intellectual property rights.

vf999 reserves the right to partially or fully update these Terms at any time. A clear notice will be posted on the platform when changes are made. For significant changes, members may be notified through their registered contact details. Continued use of the platform after updated Terms take effect constitutes acceptance of the new terms.